Werkzaamheden
· Administers the change control program and manages local procedures and specifications in the document control system.
· Leads efforts to comply with company policies, procedures, and quality standards; as well as safety and environmental regulations.
· Develops solutions to database problems of advanced scope and complexity.
· Writes and assists others in writing new or updated operating procedures.
· Generates, identifies, and suggests improvements in significant performance trends. Reports them to management and appropriate cross functional teams.
· Releases batches once it has been determined that all compliance and procedural requirements have been met.
· Investigates, tracks and trends customer complaints and provides complaint data for quality reports including annual drug product reviews, and monthly and quarterly complaint reports.
· Supervises external (including DEKRA/FDA) and internal audits (CQA). Addresses audit observations.
· Manages non-conformity.
· Advises, reviews, and approves changes in products/processes or systems, in line with the applicable procedures. Approves all QMS related procedures and work instructions.
· Assesses and determines specifications for raw and auxiliary materials, processes, semi-finished products and end products in relation to internal and external quality standards.
· Ensures continuous improvement of the focus area in response to regulatory developments, trends, deviations or other data-driven inputs.
· Investigates and resolves Corrective and Preventive actions (CAPAs).
· Analyzes and monitors trends in complaints, with which a possible structural deviation can be identified and corrected. Reports trends to stakeholders.
· Reviews and approves prepared complaint reports.
· Ensures the preparation and implementation of the complaint handling process within AMO Groningen in accordance with JJSV procedures.
· Rolls out Franchise procedures and regulatory standards.
· Manages the quality system.
· Support R&D function to ensure quality assurance within product and process development projects by:
- Performing risk analyses
- Drawing up the risk management plan and report
- Drawing up validation plans and reports
- Auditing the Design History File
- Participate during Design Reviews
· Support Quality System:
- Maintain the quality system
- Franchise procedures and regulatory standards roll-out,
- Compile and report metrics
- Provide input to the Site Management Review
- (Co-)supervising external (including DEKRA/FDA) and internal audits (CQA)
· Support Quality Operations by:
- Addressing non-conformities within production and taking care of internal escalations
- Guiding planned deviations from the production process
- Advising, reviewing and (approving) changes in production processes, in line with the applicable procedures
- Analyzing data on rejects within the production process for continuous improvement and reducing or eliminating sources of variation within the production process